Case Study

Automation and Delegation of Medication Refill Processing Creates Capacity for a Patient-Centered Medical Home

Valley Medical Group needed to create capacity for its medical assistants and enable them to practice top of license. Prescription refill volume was increasing and the variability among the prescribing patterns of staff members created liability for the organization.

Learn how Valley Medical Group integrated healthfinch's Charlie Practice Automation Platform with their athenaClinicals EMR to streamline the prescription refill process.